Terms and Conditions

We offer a range of bespoke customisations to suit your tastes. We make bespoke orders of tie-pins, pendants, badges, anything! Send us a mail if you can't find what you're looking for.

Terms and Conditions
In your use of and access to this internet site and the promises and obligations herein, and intending to be legally bound, your use of Counties of Ireland Jewellery website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, you should not access or use countiesofirelandjewellery.com website.
We reserve the right to amend these Terms and Conditions at any time without prior notice. You should review website Terms and Conditions each time you access, view and/or use the Website. Your use of the Counties of Ireland Jewellery website constitutes your agreement to follow and be bound by the Terms and Conditions as changed.


The following definitions shall apply:

a. “We”, “Our” or “Us” refers to Counties of Ireland Jewellery.
b. “Buyer” means the company, person, partnership or other legal entity buying or agreeing to buy goods from us
c. “Goods” means all goods to be supplied by us or one of our sellers to a buyer.

d. "Registered User" means either buyer or seller who has registered their details according to procedure set out on website.

These conditions are the only conditions on which we sell goods unless we agree otherwise by written notice. These terms and conditions shall apply to the exclusion of all other terms and conditions, including any terms and conditions which the buyer may purport to apply under any purchase order, confirmation of order or similar document.

Intellectual Property
All content you see on countiesofirelandjewellery.com is the intellectual property of Counties of Ireland Jewellery.

All content is protected by copyright, trademark, database right and other intellectual property laws under national laws and international treaties.

Without prejudice to other terms contained in these Terms and Conditions, we disclaim, to the fullest extent permitted by applicable law, liability for any type of loss or damage which may be suffered by any person resulting from the dissemination or use of the website or its content.

This is without prejudice to any rights you may have under applicable mandatory law.

Website errors
We present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologise if erroneous information is reflected in merchandise price or item availability.

We try to ensure that all pricing on the website is accurate, but occasionally an error may occur and goods may be incorrectly priced. If we discover that a pricing error has been made. We reserve the right to suspend your order and contact you to ask whether you wish continue with the order at the correct price. We will not be obliged to supply goods at the incorrect price. We present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.

Sellers obligations

Sellers using Counties of Ireland Jewellery are obliged to conform with the European Directive on Distance Selling (Directive 97/7/EC). It should however be remembered that this does not apply to customised goods (i.e. personalised gifts).

Suppliers are also bound by the terms of the Sale of Goods and Supply of Services Act 1980 and the European Directive on certain aspects of the sale of consumer goods and associated guarantees (1999/44/EC). Some goods may carry a guarantee which does not affect your statutory rights, however for the avoidance of any doubt, Counties of Ireland Jewellery is not a seller within the meaning of Section 17 of the 1980 Act and/or Article 1 of the 1999 directive.

By their use of Counties of Ireland Jewellery website to market their goods, agree to indemnify County of Ireland Jewellery against any claims of whatsoever nature due to the negligence and default of the supplier.

Suppliers use of Counties of Ireland Jewellery website agree to unconditionally and indefinitely license all copyright, trademarks and any such other intellectual property in the images and text uploaded to Counties of Ireland Jewellery website. We may edit any such content uploaded to assist with Search Engine Optimisation, but without changing the meaning or terms of the content.


We will do anything possible to deliver the products to you within the lead-time shown for each product at the time of purchase, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If you need further information please contact us countiesofirelandjewellery@gmail.com.

We will not be responsible for any losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products.

Delivery costs will be made aware to the buyer prior to purchase. Please see shipping for further details. Were possible shipping cost is included in purchase price as a courtesy to the buyer.

Limitation of Liability
We exclude all liability to you, the user of Counties of Ireland Jewellery website, even if any loss or damage resulting from any of the content on the website may have been reasonably foreseeable.

Whilst every effort has been made to ensure the accuracy of the content of the website, Counties of Ireland Jewellery assume no responsibility for any errors or omissions, defects, viruses or system failures which may be contained on the website. Counties of Ireland Jewellery will not be liable for damages of any kind arising from the use of this website.

Without prejudice to other terms contained in these Terms and Conditions, we disclaim, to the fullest extent permitted by applicable law, liability for any type of loss or damage which may be suffered by any person resulting from the dissemination or use of the Website or the Content.

This is without prejudice to any rights you may have under applicable mandatory law.


We may terminate the website with or without cause at any time and effective immediately. In addition Counties of Ireland Jewellery reserve the right to terminate your account for violation of the letter or spirit of these terms and conditions.

Linkes to third party sites
Links to other sites are provided for your convenience only, and you access them at your own risk.

Contractual relations between buyer and seller

  1. The buyer selects a product they wish to buy from us or one of our sellers.

  2. Proceed to shopping cart, confirm product and quantity.

  3. Payments made via PayPal. Prices displayed in Euro. Shipping cost may be included, but can vary with sellers. Import duties or taxes need to be paid by the buyer.

  4. A binding contractual agreement is formed when the supplier has accepted the order from the buyer through www.countiesofirelanjewellery.com and has shipped the goods in accordance with the suppliers obligations as outlined above.

  5. The purchase price will be held by Counties of Ireland Jewellery for a period of 30 days.

  6. Should there be no deliveryor should the product be faulty or unsuitable within this period, Counties of Irelandjewellery will refund the purchase price directly to the method of payment.

  7. After 30 days, payment will be released to the supplier, and any issues regarding defective or faulty goods will have to be addressed directly to the supplier.

  8. Any unwanted goods should be returned within seven days in accordance with our returns policy.

Product information

If you are buying a handmade product please expect slight variations of the pieces. We take great care to accurately display the colours of our products, still we cannot guarantee that your monitor's display of any colour will be completely accurate.

All items are quality controlled and checked for faults before dispatch. Should you receive an item that falls short of Counties of Ireland Jewellerie's high standards, we are happy either to refund you or to resend your order. In such an instance we will also refund delivery charges (unless the item was sent with other items which you are not returning).

Cancellation or change of orders

Orders can be changed or canceled up until items are dispatched. Please e-mail or call us if you wish to do so countiesofirelandjewellery@gmail.com or ++353 87 2595973

Information on returns

Our Returns Policy is in accordance with The European Directive on Distance Selling (Directive 97/7/EC). These terms do not affect your statutory rights.

This directive dictates that customised goods (i.e. personalised gifts) made according to custom specifications may not be returned. Please ensure that your customised order is agreed and documented with the seller before work begins. This will avoid disputes after delivery. Feel free to contact us at any time.

Returning goods

  1. If you wish to return an item, you must inform us at countiesofirelandjewellery@gmail.com within 7 days after placing the order.

  2. After notification goods must be returned to sellers adress within 28 days:

  3. Please inform us if you would like a refund or were possible an exchange or weather the product is faulty.

  4. All cost resulting of returns or exchange goods are reponsibility of the customer, except faulty products.

  5. Refunds will be credited to the same source as the purchase was made, exclusive of shipping cost. Please allow 10 working days for refund showing on your statement.

  6. The item returned has to be in pristine condition. Earrings and personalized items can not be exchanged, except if they are faulty. Packaging needs to be included in all returns.

Cancellation of account

Where a buyer wishes to cancel their account, cancellations must be made within seven days via email to countiesofirelandjewellery.com


While all reasonable security precautions have been taken by Counties of Ireland Jewellery and its agents, including the provision of a secure and robust operating environment, the nature of communication by the Internet is such that countiesofirelanjewellery.com can not absolutely guarantee the privacy or confidentiality of communications transmitted via the Internet from interference by third parties.

Irish Law
All contracts made under these Terms and Conditions shall be governed by the law of the Republic of Ireland. All disputes arising out of the Terms and Conditions and/or Contracts entered into with countiesofirelandjewellery.com shall be subject to the exclusive jurisdiction of the Courts of the Republic of Ireland.

Contact details

Counties of Ireland Jewellery



Co Sligo Ireland

++353 087 2595973


CountiesofIrelandJewellery.com is committed to protecting the privacy of website for visitors and customers.

The purpose of this Privacy Notice is to outline how any personal information is collected and stored, refering to "personal data" under data protection legislation.

Counties of Ireland Jewellery is currently not using any data for direct marketing, however you have the right to object to us processing your personal data for direct marketing and also to processing which is carried out for the purposes of our legitimate interests.

Changes in General Data Protection Regulation

The law in relation to data protection is changing with effect from 25th May 2018. This Privacy Notice has been updated for guests registering with effect 25th May 2018 to reflect your new rights and for existing customers to update how we process your personal data.

All changes relate to customers living within the EU.

Read through this to fully understand the basis upon which we collect, use and store your personal data and to whom it is disclosed.

Counties of Ireland Jewellery will always keep your data safe and comply with applicable data protection legislation. This Notice will continue to evolve as we implement procedures to access & download your personal data automatically, etc.

Counties of Ireland Jewellery


Castlegal F91 K851

Co. Sligo / Ireland

Registered Business in Ireland No. 478811

Your rights

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from (within Republic of Ireland) the Office of the Data Protection Commissioner



to be informed

You have the right to know what personal data is being collected, our identity and your data protection rights (as per this Privacy Notice).

subject access

You have the right to request and obtain access to your personal data.

to have inaccuracies corrected

If your personal data is inaccurate or incomplete, you have the right to have the data rectified, by the controller, without undue delay.

to have information erased

This is also known as the 'right to be forgotten', you have the right to have your data erased, without undue delay.

data portability

This right only applies where processing of personal data is carried out by automated means. You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

to object to direct marketing

You have the right to object to direct marketing processing (which we do only with your consent) of your personal data where the processing relates to direct marketing.

to restrict the processing of your information, including automated decision-making

You have a limited right of restriction of processing of your personal data by a data controller. You have the right to not to be subject to a decision based solely on automated processing.

Please see the section titled "Making A Request" to us below, for more information on how we will handle your requests to us.

What personal data do we collect

The term "personal data" means any information relating to a living person who is identified or identifiable (such a person is referred to as a "data subject").

We collect the personal data you provide to us during the registration and order checkout processes and any further personal data you provide to update your registration details from time to time. This personal data includes:

  • your contact/billing details (name, address, email address, telephone numbers)

  • your shipping contact details (name, address, telephone numbers), occasionally this can be a third-party gift recipient

  • personalised text/images that you provide if related to a custom made item (e.g. a personalised gift)

  • your order greeting message

  • payment details (credit/debit card details are not stored by us and are passed directly on to our payments company Realex Payments for immediate processing.

Such information is only collected from you if you voluntarily submit it to us.

Non-Personally Identifiable Information

Like most websites, we may gather statistical and other analytical information collected on an aggregate basis from website visitors to our website. This data comprises information that cannot be used to identify or contact you, such as for example, user browser types and other anonymous statistical data involving the use of our website. We use this data in an aggregate form to get a better understanding of where our visitors come from and to help us better design, organise and market our website. Should you have any queries regarding this data, please contact us. countiesofirelandjewellery@gmail.com

The purpose for which we hold your information

  • To fulfil your order (i.e. to facilitate the provision of ordered goods and services)

  • To contact you or your recipient if required in connection with your order or to respond to any communications you might send to us;

  • To administer our website

  • To communicate to you information about new products/services and special offers we think you will find valuable.

  • So you can keep a history of the products you have ordered from us.

In addition, we use your personal data:

  • So you can track deliveries.

  • So you can keep a history of the order information and products you have ordered from us

Legal basis for us using your personal data


The lawful grounds for processing your personal data are:

  • To fulfil your order and provide the services you request (performance of contract).

  • To send you marketing communications (after obtaining your consent).

  • To better understand our customer base and improve our service offering (our legitimate interest to do so, having taken into account whether your interests and fundamental rights and freedoms are overridden by this type of processing).

How long will we keep your personal data

We will not keep your personal data for any purpose for longer than is necessary and we will only retain the relevant personal information that is necessary in relation to the purpose.

We will retain the personal data you provided on registering an account on our website so long as that account remains in existence. If you tell us, at any time, that you no longer want to have an account, we will delete your personal data from our records.

In the case of any contact you may have with us, we will retain those details for as long as is necessary to resolve your query and for a short period after the query is closed.

Who we share your personal data with

For the purposes set out above, we may also provide your personal data to our suppliers and processors who perform certain business services for us. We share your personal data with third parties who:

  • Deliver orders (i.e. we disclose your contact details to the shipping companies so they can deliver)

  • Gift Recipient (we disclose the sender's contact details so the recipient knows who the sender is, see "Disclosure of Sender" section below)

  • Facilitate the storage of enquiry email (support tickets)

  • Store and generate personalised artwork imagery

  • Process payment (i.e. our Payments Processors such as PayPal)

  • Capture feedback reviews

In addition, we may disclose your personal data:

  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to protect the rights, property or safety of our business, our customers or others. This includes, in specific cases, exchanging information with other companies and organisations for the purposes of fraud protection; and

  • to successors in title or replacement operators of all or part of our respective businesses.

How we will contact you

If we have your consent, we may contact you by post, e-mail, SMS text messages, telephone or other means including other electronic means such as Facebook and social media applications, and only using such contact details as you provide to us from time to time.

If you no longer wish to receive such or certain communications, you can let us know by contacting us using the email addresses countiesofirelandjewellery@gmail.com. You may also update your preferred contact details from your account preferences after logging on to the website.

Making a request

We are required by law to act on requests and provide information free of charge, except where your requests are manifestly unfounded or excessive (in particular because of their repetitive nature) in which case we may charge a reasonable fee (taking into account the administrative costs of providing the information or communication, or taking the action requested), or refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

Contacting us

If you need to contact us for any reason (including to exercise any of your rights in relation to data protection as set out above) please send us your request to countiesofirelandjewellery@gmail.com

Disclosure of Sender

When your order is shipped directly to a third party (i.e. the gift recipient), we may provide the recipient with contact details of sender (name, address & telephone). In the event the sender wishes to be named and requests same, we will include this information in the parcel however in all cases will divulge sender's contact details should the recipient request such information. This is to avoid nuisance correspondence and allows the recipient to decide whether they wish to keep the order.

Changes To This Notice

Any changes to this Privacy Notice will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Privacy Notice, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.